At Transpo Ship (“we,” “our,” or “us”), your privacy matters. We are committed to protecting the personal information you share with us when you use our platform, website, or services. This Privacy Policy explains how we collect, use, store, and safeguard your data.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Account Information: Name, email, phone number, business details, billing information.
• Shipping Information: Customer names, addresses, phone numbers, and order details to fulfill deliveries.
• Payment Information: Payment method details (processed securely via third-party providers).

b. Information We Collect Automatically

• Device Information: IP address, browser type, operating system.
• Usage Data: How you interact with our website, app, and services.
• Cookies & Tracking:To improve user experience and analyze performance.

c. Information from Third Parties

• Courier partners, e-commerce platforms, and payment gateways may share information with us to process shipments and payments.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our shipping aggregator services.
• Process shipments, pickups, returns, and deliveries.
• Communicate updates, invoices, and notifications.
• Ensure secure transactions and prevent fraud.
• Analyze trends and improve performance of our platform.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Courier & Logistics Partners: To facilitate shipments and deliveries.
• Payment Processors: To complete secure transactions.
• Technology Partners: For hosting, analytics, and customer support.
• Legal & Regulatory Authorities: If required by law or to protect our rights.

4. Data Security

We use industry-standard security measures (encryption, firewalls, access controls) to protect your personal information. However, no method of data transmission over the internet can be guaranteed 100% secure.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request restriction or object to certain data processing.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us at support@transpoship.com

7. Cookies Policy

We use cookies and similar technologies to improve your browsing experience. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Transpo Ship
Email: support@transpoship.com
Website: https://transpoship.com