1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Account Information: Name, email address, phone number, business details, and billing information.
• Shipping Information: Customer names, addresses, phone numbers, and order details required to fulfill deliveries.
• Payment Information: Payment method details processed securely through third-party payment providers.

b. Information We Collect Automatically

• Device Information: IP address, browser type, operating system, and device details.
• Usage Data: Information about how you interact with our website, app, and services.
• Cookies & Tracking Technologies: Used to improve user experience and analyze platform performance.

c. Information from Third Parties

We may receive information from courier partners, e-commerce platforms, and payment gateways to process shipments and payments efficiently.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our shipping aggregator services.
• Process shipments, pickups, returns, and deliveries.
• Communicate updates, invoices, and notifications.
• Ensure secure transactions and prevent fraud.
• Analyze trends and improve platform performance.
• Comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Courier & Logistics Partners: To facilitate shipments and deliveries.
• Payment Processors: To complete secure payment transactions.
• Technology Partners: For hosting, analytics, and customer support services.
• Legal & Regulatory Authorities: When required by law or to protect our legal rights.

4. Data Security

We use industry-standard security measures, including encryption, firewalls, and access controls, to protect your personal information. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request restriction of or object to certain data processing activities.
• Request a copy of your personal data in a portable format.

To exercise any of these rights, please contact us at: support@transpoship.com

7. Cookies Policy

We use cookies and similar technologies to improve your browsing experience and analyze website performance. You may choose to disable cookies through your browser settings; however, some features of our website may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of such websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Transpo Ship
• Email: support@transpoship.com
• Website: https://transpoship.com