Welcome to Transpo Ship (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your access and use of our website, platform, and services. By registering with or using our services, you agree to these Terms. If you do not agree, please do not use our services.

1. Definitions

• “Platform” means Transpo Ship’s website, software, and applications.
• “User” / “You” refers to businesses, merchants, or individuals using our services.
• “Courier Partners” means third-party logistics and shipping service providers integrated with our platform.

2. Eligibility

To use our services, you must:

• Be at least 18 years old.
• Have the authority to enter into binding agreements on behalf of your business (if applicable).
• Provide accurate registration details.

. Use of Services

• You may use our platform solely for lawful shipping and business purposes.
• You are responsible for maintaining the confidentiality of your account and password.
• You agree not to misuse the platform, including attempts to hack, disrupt, or use fraudulent information.

4. Role of Transpo Ship

• We are a shipping aggregator. We connect you with multiple courier partners for deliveries.
• We do not operate as a courier company ourselves.
• Shipping timelines, quality, and liability for lost/damaged parcels remain with the respective courier partner.

5. User Obligations

By using our services, you agree to:

• Provide correct and complete shipping details.
• Ensure shipments comply with applicable laws, including restrictions on prohibited items (e.g., illegal goods, hazardous materials, restricted substances).
• Pay all applicable service fees, courier charges, and taxes.
• Indemnify Transpo Ship against claims arising from incorrect shipment details, unlawful items, or non-compliance.

6. Payments & Billing

• Payments for shipping services must be made through our platform’s approved payment methods.
• Fees may include courier charges, platform fees, COD handling charges, and taxes.
• Payments are non-refundable unless explicitly stated otherwise.

COD (Cash on Delivery) Services

• If you use COD, settlement timelines depend on courier partners’ policies.
• Transpo Ship facilitates COD reconciliation but is not liable for courier partner delays or discrepancies.

Intellectual Property

• All content, software, logos, and materials on our platform are owned by or licensed to Transpo Ship.
• Users may not copy, modify, distribute, or reverse-engineer our platform without prior written consent.

Limitation of Liability

• Transpo Ship is not liable for shipment delays, damages, losses, or courier partner failures.
• Our total liability, in any case, shall not exceed the service fees paid to us for that shipment.
• We are not responsible for indirect, incidental, or consequential damages.

10. Suspension & Termination

We may suspend or terminate your account if:

• You violate these Terms.
• You misuse the platform.
• Fraudulent or unlawful activities are detected.

11. Privacy

Your use of our services is also governed by our Privacy Policy, available at https://transpoship.com/privacy.

12. Indemnification

You agree to indemnify and hold harmless Transpo Ship, its affiliates, employees, and partners from claims, damages, or expenses arising from your misuse of the platform, violation of laws, or breach of these Terms.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi NCR.

14. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with the “Last Updated” date revised. Continued use of our services after changes indicates your acceptance.

15. Contact Us

For questions about these Terms, contact us at:
Transpo Ship
Email: support@transpoship.com
Website: https://transpoship.com